Migration from on prem 6.x to cloud

[Eduardo Rocha]

I need to migrate but our on prem instance is not letting me because our Glify app

is not up to date, It seems that our instance 6.x need to be upgraded first to version 7.x

then i can update the Glify app to version 9.3.2  to be able to migrate the app data.

Any thoughts on how i can bypass this issue and be able to migrate?

Thanks,

[Brant Schroeder · Accepted solution]

@Eduardo Rocha I would suggest contacting Atlassian support and seeing if they can provide a license key to allow you to upgrade so you can do the migration.  https://support.atlassian.com/contact/#/