Cannot install Gliffy License in Confluence On-Demand

[Mark Schäfer]

Hi,

I just bought a License for Gliffy but I can't figure out how to install it in my On-Demand Instance of Confluence.

Cheers, Mark

[KatyK]

Hi Mark,

If you purhased an actual license key, then you may need to obtain a refund from Atlassian sales. Licenses are only for the download version of Confluence.

Please see this article on how to setup Gliffy in your OnDemand instance: http://support.gliffy.com/entries/22004944-Purchasing-Gliffy-as-an-Add-on-to-Atlassian-s-OnDemand

If you have any trouble with this, please contact us at support@gliffy.com

Thanks,

Katy

Gliffy Support

[Mark Schäfer]

Hello Katy,

thanks for yout fast reply. Seems I mixed things up, espiecally my private and my company Atlassian Account :-)

Cheers, Mark