Confluence header is empty and no side bar

[iddo berger]

Hi,

My team has confluence on:

https://taucompling.atlassian.net/wiki/

and recently the header section is "empy", without a list of spaces or a create space button

In addition, the side navigation bar is missing.

This makes our confluence nothing less then unusable.

I don't know waht cause this...

I will appreciate help in solving this problem.

Thanks

[Daniel Borcherding · Accepted solution]

Iddo,

This would be something to raise in the Atlassian Support portal.

https://support.atlassian.com/

Please make sure that you file the ticket in the Atlassian On Demand project.

The engineers there can take a look at your isntance and tell you exactly what is going on.

There are a limited number of customizations that you can make in OnDemand. I would bet it has to do with some plugins being disabled. Either way the Engineers there will be able to take a look at your istance.

[Michael Knight]

We will need to restart your Confluence instance to fix this, so please include your preferred time to restart the instance (including timezone) when you create your ticket with us :)