Embed draw.io does not appear in confluence page

Priyanka
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 21, 2022

I have been embedding draw.io diagrams in my confluence pages and today I have no luck inserting draw.io diagrams.

It just does not appear. All other macros, formatting work.

 

I have tried following

1. Empty browser cache

2. Restart browser

3. Open confluence in another incognito mode for chrome

4. Open confluence in firefox 

5. Removed plugins to chrome

 

Somehow I just cannot embed diagram

 

I see this in developer tools

Access to script at 'https://d2nbci9klnch1p.cloudfront.net/maersk-tools.atlassian.net/wiki/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-860202281/h/9e3e2e067631d7a843832875b1b443d9/_/download/contextbatch/js/_super/batch.js?externals=__local-default__&locale=en-US' from origin 'https://maersk-tools.atlassian.net' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
requireSuperBatch.ts:154 GET https://d2nbci9klnch1p.cloudfront.net/maersk-tools.atlassian.net/wiki/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-860202281/h/9e3e2e067631d7a843832875b1b443d9/_/download/contextbatch/js/_super/batch.js?externals=__local-default__&locale=en-US net::ERR_FAILED 200

2 answers

0 votes
David Benson [draw.io]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 21, 2022

The issue was caused by an Atlassian problem, https://developer.status.atlassian.com/incidents/9glp59h56c1h. The status report says it's now fixed.

0 votes
Prashant Sultania
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 21, 2022

Hello @Priyanka 

Welcome to the Atlassian Community!!

I would request to contact your security team and allow the "https://maersk-tools.atlassian.net" at the firewall. Test it on sandbox or lower environment before implementing on the production. This is resolve your issue.

 

Regards,
Prashant Sultania

Note: Upvote, Like or Accept Answer if it resolves your query


 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events