Error in PowerBi Connector and TiS

[Matias Vizzari]

Good morning,
I'm having problems importing TiS into Power BI, this was working correctly a few days ago, but currently when I connect with Power BI Connector the table arrives empty, I started working with TiS about a month ago.
Since I appeared to update the TiS App, the TimeInStatuses table is loading empty, as if the connection between the TiS and PowerBi Connector was not working, the token is loaded correctly in the PowerBi Connector, I don't know if I have to do something additional later of the last update.

I wanted to try adding a new token in case it was a problem with the update but when trying to configure a new token it gives me an error when trying to update, but it tells me that there is already a token, so it still recognizes the previous token.

I await news, thank you very much in advance,
greetings.

[Liubov Topchyi]

Hello Matias @Matias Vizzari ,

Thank you for contacting our support team with this request. We are happy to know that the issue was resolved.

We strongly advise reaching out to our dedicated support team for any issues you encounter with the app, rather than seeking help from the community. Our Help Desk is the most reliable and efficient option to receive prompt support, in line with our Service Level Agreements (SLAs). Our support team is fully committed to assisting you and ensuring a timely resolution to any challenges you may encounter. 

Regards,

Luba

[Matias Vizzari]

Hello, thank you very much for the answer, yes I already contacted support a few days ago and it was an internal error due to changes in the API.
Greetings!