Error when loading pages in Confluence

[Anna Subbota]

We’ve hit a snag

The issue should resolve on its own, but if it keeps happening, ask your admin to contact our support team and give them:

• The URL of this page
• The code associated with this error: oiu0d6

• Refresh page

[Kishan Sharma · Accepted solution]

Welcome to the Atlassian Community @Anna Subbota @Carlijn van Hassel @kgarridogonzalez @Victor Ivanchenko 

Between 28/Oct/21 5:00 AM to 28/Oct/21 10:40 AM, confluence cloud experienced errors on pages with excerpt include macros for Confluence. The issue has been resolved and the service is operating normally.
You can refer details on below link-
https://confluence.status.atlassian.com/incidents/pv6w51zqr29x

[Kishan Sharma]

If you have found any of the answers on this thread useful, please mark them as accepted.

[Olga Videc]

Hello @Kishan Sharma 

Thank you for your quickly informing what happened :)

[Kishan Sharma]

Thank you @Olga Videc :-)

[Carlijn van Hassel]

Thanks @Kishan Sharma !

[Paulius Šimkus]

It still fails to load any Confluence page for me, it seems that this issue only happens to me, as it works well for my colleagues.

Any ideas on how to fix it? 

Already tried to clearing the cache, local & session storage, restarting computer - nothing helped. Incognito mode didn't help either.

P.s.

This issue happens on Safari, while on Chrome it works well.

[kgarridogonzalez]

Same error ...

[Alessandro Moffa]

We have the same problem.
The error would appear to be caused on pages with multiple "include excerpt"

[Victor Ivanchenko]

true, removing "excerpt include" helps

[Alessandro Moffa]

https://confluence.status.atlassian.com/incidents/pv6w51zqr29x

[Carlijn van Hassel]

Same error, but there is not "excerpt include" on the page..?

[Carlijn van Hassel]

Fixed over here, looks like there was some sort of 'hidden' include excerpt, which was not visible in Edit mode.

[Izabela Osiecka]

We have the same error.

[Admin]

Same issue also :(!

[Victor Ivanchenko]

I have the same issue