Gliffy swimlanes disappear

[Bonnie Nasim]

Hi all, I'm building a swimlane flowchart in Gliffy for Confluence and when I grab the rightmost edge to make it wider, it disappears. I have to revert to an older version of the flowchart. Any idea what is happening and how to fix it? Thanks!

[Samie Kaufman - Your Gal at Gliffy]

Hi @Bonnie Nasim ! I'm sorry you're having a hard time using swimlanes today! I'm Gliffy's PM and I'm not aware of that behavior quite yet.

Would you mind helping us out by emailing support@gliffy.com so that we can get some additional details?

Thanks so much. :)

Samie

[Bonnie Nasim]

Sure, thanks in advance. 

[SiDawg]

This happens a lot. Any luck resolving?

[Bonnie Nasim]

Not yet no. But I haven't been using them lately.

[SiDawg]

Yeah there's something dodgy about swimlane resizing that gets it in to an invalid form and then it just disapears as an object. But below is one example i just managed to replicate: resizing by all corners and sides eventually got this in to a broken state... I think there's a "hint" something is wrong in the fact you can drag the bottom right corner and the top left corner "jumps around" like it's being recalculated... I guess it's been recalculated kind of retroactively by the sum of the individual lanes? I'm guessing some sort of complex code anyway that's leading to an invalid state. Here's an image and the gliffy JSON below (no private data)

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