How to transfer a confluence space to my other atlassian account

[Amir Sadjadpour]

Can you help me figure out how to remove this confluence space from my business user account to my personal user account, please?

[Amir Sadjadpour · Accepted solution]

Thanks for your response Nic.

• My Atlassian user account is associated with my work email address. 
• When I check out  https://id.atlassian.com/manage-profile/products, I see two Products listed under Confluence settings that each look something like the following:
  • Personal_Product.atlassian.net
  • Business_Product.atlassian.net
• I want to disassociate the Personal_Product.atlassian.net from my work-associated Atlassian user account and instead transfer it under a new Atlassian user account that I will create using my personal email address. 

I hope this is more clear now. 

[Amir Sadjadpour]

The top row is my work account. I want to transfer the ORG & SITE ADMIN role to my personal user account (2nd row) and then leave.

[Kishan Sharma]

Hi @Amir Sadjadpour 

Welcome to the Atlassian Community!

You can simply export your confluence space from your account associated with work email address and then import it in your account mapped to personal email address.

Once you have restored the space and verified it in your account with personal email address, you can delete the space from your account with work email address or keep it as per your requirement.

[Amir Sadjadpour]

Thanks for your response @Kishan Sharma I mistakenly removed all pages and also removed "admin" access. I want to ask Atlassian to remove the entire Personal_Product.atlassian.net that I had created earlier, so that I can recreate it using my personal account. I have deleted the entire content from the Personal_Product.atlassian.net already.

[Kishan Sharma]

Ah ok, so I am assuming that you are not able to login now to Personal_Product.atlassian.net that you created earlier, in that case you need to raise a support ticket to Atlassian for further help.

[Amir Sadjadpour]

No I resolved that issue. Invited myself back and granted access to my work account (ORG & SITE ADMIN) again. I also invited my personal account to the group.

Now only if there is a way for my work account to transfer the ORG & SITE ADMIN role to my personal account, I could simply do that and then kick out my work account from the space.

[Kishan Sharma]

Ok great, as an organization admin and site admin, you can make another user an organization admin and site admin.

You can make anyone who has an Atlassian account an organization admin:

1. Log in to your organization at admin.atlassian.com.
2. Choose Settings > Administrators.
3. Click Add administrators.
4. Enter an Atlassian account email address and click Grant access.

Refer this link for more details.

[Nic Brough -Adaptavist-]

Accounts do not contain spaces, Confluence servers do.

So I am a little confused by your question.

Do you mean that your business user can log into a Confluence and see a space that you would like to copy to another Confluence that your personal account can use?  (And delete the source space later)