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Multiple people on demande confluence - Not solve

mike grimaldi
mike grimaldi
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August 10, 2014

Hi,

One of my user (myself) appear multiple time in confluence,

I tried : https://answers.atlassian.com/questions/253988/on-demand-confluence-some-users-appear-multiple-times-under-people

But I couldn't find re-indexing under Confluence Administration menu (re-indexing JIRA doesn't solve the problem)

Regards,

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Dobroslawa Wierzbicka
Dobroslawa Wierzbicka
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August 10, 2014

Mike,

It appears that you're running into the issue described in this article. If there are duplicate USERINFO entries in Confluence database, fixing it would require database access, and you'll need OnDemand Support to do it on your behalf. Could you open a support request at https://support.atlassian.com/?

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