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Problem connecting Confluence to Slack

Marharyta Golobrodska September 15, 2020

Good day, 

 

I have installed official Slack for Confluence Cloud app to the Slack.
However I cannot connect Confluence. 

I get this message in Slack:

:eyes: It doesn't look as if Confluence Cloud for Slack is installed on your site.
To install the app, follow the instructions here.

 

And in Confluence I am following the steps mentioned in the instruction and do the following: Click Space settings > Integrations > Slack Notifications

However, there is no mentioning of Slack. 

 

It seems like I am either missing smth, or there is an issue with this integration.

 

I appreciate your help!

 

 

3 answers

0 votes
Ottoman Dervish December 6, 2020

@Marharyta GolobrodskaI have the same problem.

It looks like Confluence doesn't has a working Slack integration yet.

Ottoman Dervish December 6, 2020

Also, documentation is wrong. There are several mentions for " Slack Notifications." but there is no " Slack Notifications." link/button in Confluence either.

0 votes
thor marvel
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September 15, 2020

Hi @Marharyta Golobrodska ,

Can you share the screenshot of the error message?

Marharyta Golobrodska September 18, 2020

Hi Thor! 

 

I'm getting this message in Slack: 

Screenshot 2020-09-18 at 10.12.59.png

 

My suspicion is that there are limitations to the Free version. However, I cannot find a confirmation to this. 

Jim Ryan
Contributor
September 18, 2020

[Message Deleted]

0 votes
Jim Ryan
Contributor
September 15, 2020

Hi @Marharyta Golobrodska ,

I would recommend first installing the Slack app from within Slack. You can find it here:

https://slack.com/apps/AC23SDS77-confluence-cloud

After that, follow the same instructions you tried above. Let me know how it goes!

Marharyta Golobrodska September 15, 2020

Hi Jim, 

 

Thank you for your answer.

That's exactly what I did - installed rom the Slack at first. Then tried reinstalling.
No luck...

Benjamin Kirkbride
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May 18, 2023

Anyone come up with a solution for this? Very frustrating...

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