Can't create Jira issues from Confluence Cloud

[kelly.jee]

I'm not able to create Jira issue from confluence , prompted error message "epic link is required" , but there is no field for me to input the epic link. Kindly advise.

[Alex Koxaras _Relational_ · Accepted solution]

Hi @kelly.jee 

Check the validator of the task issue type, because it seems that the Epic link is marked as a required field.

[kelly.jee]

yes. epic link is mandatory for task creation. if that case , we can only create issue from Jira and can't create issue from confluence instead with using /Jira macro?

[Alex Koxaras _Relational_]

What is you confluence version?

[kelly.jee]

we subscribed for premium plan . confluence cloud suppose always under "latest " version? if not please advise where can check the confluence version? TQ

[Alex Koxaras _Relational_]

Yes you are right! I got confused from the image you pasted, and thought you were on-premise (server/DC). Apologies! Unfortunately you can't make Epic Link to be a required field form the field configuration, and thus appeared in the jira macro.

[kelly.jee]

no worries. any idea on how to resolve this issue? coz we have to make epic as mandatory to ensure users will not miss out to fill this field.

[Alex Koxaras _Relational_]

Well.. if the Epic Link is a mandatory field, they have to create the issue from Jira directly. Otherwise, you could

• create a new text custom field and make this field mandatory (this field will have to take issue keys as values)
• Make this new custom field mandatory and place it on the create screen
• Add a validator to ensure that the value entered on this field corresponds to a valid Epic key
• Add a post function to copy the value of the custom field to the epic link

Something along the above lines.