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Can we making atlas authenticator?

Qasem O
Qasem O
Contributor
March 14, 2025

Can we making atlas authenticator for emails?

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Anandhi Arumugam _Cprime_
Anandhi Arumugam _Cprime_
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March 14, 2025

Hi @Qasem O 

I believe you are asking about the permissions related to email sent to Jira or JSM. There is no Authentication as such for emails. However, when an email is sent to Jira/JSM, the ticket is created only if the user who sent the email has permissions to create tickets/comment.

Hope this helps!

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Qasem O
Qasem O
Contributor
March 14, 2025

This is good,but when using phone number or other informations?

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