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Cannot see all changes on the published page.

Carissa Chan August 23, 2021

Hello there,

I noticed that many of the changes like formatting and images are not displaying in the published page but do appear in the Preview mode. So far, I have tried the follow fixes:

1) using a more secure network

2) refreshing the page

3) clearing cache/history. 

4) reattaching the images. NOTE: It seems it is omitting macro elements though as opposed to the images alone. 

Preview Mode

image (6).png

Publish Mode

image (5).png

Thank you in advance for your tips and feedback! 

1 answer

0 votes
Brant Schroeder
Community Champion
August 23, 2021

@Carissa Chan 

How are you loading the images, are you pasting, uploading, etc?  It also looks like they are on the side when you are editing.  Are you putting them in a section or a table?

Carissa Chan August 23, 2021

Hi Brant, 

I am uploading the images from my computer and placing them inside a column macro that's then wrapped inside of a section macro. Hope that makes sense....probably not. See below. Thanks again! 

two-col-section.PNG

Brant Schroeder
Community Champion
August 23, 2021

@Carissa Chan If you just place them in the section do they show up?

Carissa Chan August 23, 2021

@Brant Schroeder , still no when I place the html macro in the section. 

Brant Schroeder
Community Champion
August 23, 2021

What is the images location if you inspect it in the browser?

Carissa Chan August 23, 2021

Just to clarify, do you mean using the inspector when I am previewing the page? 

Brant Schroeder
Community Champion
August 23, 2021

Yes just trying to see what the location of the image is.  Or after you publish if you look at the page are the images in the html?

Carissa Chan August 24, 2021

I didn't see any images in the inspector. Maybe I should try reattaching an image and seeing if it publishes? 

Brant Schroeder
Community Champion
August 24, 2021

Sounds good.  Are you dragging and dropping or searching and uploading?

Carissa Chan August 24, 2021

Unfortunately, it still doesn't render properly on the published page after re-searching and uploading. 

Brant Schroeder
Community Champion
August 25, 2021

Does adding those images to other pages work?  Does adding the different images to the page work?

Carissa Chan August 25, 2021

Interesting! The images successfully appeared on a different page after publishing. Does this mean I will need to recreate that same page in order for the images to update properly? 

Brant Schroeder
Community Champion
August 25, 2021

My guess is that there is something on the page that is messing up the display of the image.  You might try making a new page and seeing if you can get it to work.  My guess is it has something to do with the html you pasted in.

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