Create jira ticket from confluence form

[Charan goud]

Hi Team,

We are going to do create the Jira ticket automatically when the user submits the confluence page.

Can we create a confluence page with forms like drop-down fields, text fields, radio buttons fields ....etc, Confluence works like a customer form.

We will give the confluence page access to customers and they will fill the form with the requested details. Once they submit the confluence form button then automatically Jira ticket will create.

Please let me know if you need more clarification on this.

[Alex Medved _ConfiForms_]

Hi

Can be done with a plugin like the one we develop - ConfiForms 

Probably can be done with Issue Collector also - https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/ 

Alex

[Charan goud]

@Alex Medved _ConfiForms_  

Thanks for your suggestions.

Please let me know the below tasks, can we do with ConfiForms?

1. Can we create the Jira ticket when the customer fills the confluence form and click the submit button?

2. Can we attachment that confluence form as an attachment to that created issue?

3. Can we take the reports based on the confluence form field data?

Please let me know if you need more clarification on this.

Thanks.

[Alex Medved _ConfiForms_]

Yes, to all 

See more about ConfiForms and what it offers - https://wiki.vertuna.com/display/FORMS/ConfiForms+CLOUD 

Alex

[Charan goud]

Hi Alex,

It is not supporting editing the recorded data on the confluence page.

[Alex Medved _ConfiForms_]

Answered to you directly on your earlier email.

ConfiForms does support updating Jira issues. 

There are dedicated rules to help you with this task 

https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-UpdateJiraIssue 

[Alex Medved _ConfiForms_]

And of course, editing ConfiForms data is possible - just add a ConfiForms Edit Controls macro into your “view” macro

[Charan goud]

Hi Alex,

Thanks for the information.

 Can the user edit the confluence recoded data in the table view exclude the page admin?

Is there any way to find the changed data like confluence page history?

[Alex Medved _ConfiForms_]

You can create views over the data collected with ConfiForms just like you want - https://wiki.vertuna.com/display/CONFIFORMS/Multiple+ways+to+show+your+form+data+in+Confluence+with+ConfiForms 

For changed data / audit please consider implementing own IFTTT rules and copy data into some other form (server/data center version has also a very convenient audit rule (coming to cloud some day as well)) - https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-Audit