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Custom Charts for Confluence Cloud PDF export

Daryl Marsh
Contributor
September 24, 2025

Hello, I've recently started using Custom Charts for Confluence Cloud. I created a beautiful page using the custom charts macros and tried to export it and received error messages telling me I had to use 'user impersonation'. Ok, no big deal, did that. Tried export again and same errors. Dug into it a bit and it looks like I can only export one report on the page at a time. I don't see a way that I can save the entire page as one PDF. Anyone have any ideas?

customchartsError.pngThis is the link in the error 

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Marc - Devoteam
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September 24, 2025

Hi @Daryl Marsh 

In the app configuration of custom charts, is the setting "User impersonation" enabled, I think you did so.

Did you press the 3 dot option on the page and select the option "Generate Custom Charts export images" and then export the page to pdf?

See also, Exporting+Pages+in+Confluence+Cloud 

Daryl Marsh
Contributor
September 24, 2025

Yes, user impersonation is turned on. I do not see the "Generate Custom Charts export images" option referenced in that document. Assuming the doc hasn't kept pace with the recent UI changes.

Marc - Devoteam
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September 24, 2025

Hi @Daryl Marsh 

It's on the image in the document I shard.

Press the 3 dots on the Confluence page and select the option: Generate Custom Charts export images

Then export the page.

Like Stepan Kholodov _Tempo_ likes this
Daryl Marsh
Contributor
September 24, 2025

I don't see that option -

 Screenshot 2025-09-24 092453.png

Marc - Devoteam
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September 25, 2025

Hi @Daryl Marsh 

Ah, its probably under apps, based on the latest Confluence GUI changes.

Daryl Marsh
Contributor
September 25, 2025

it was

 

1 vote
Daryl Marsh
Contributor
September 24, 2025

After contacting Tempo support, I'm embarrassed to report that it was hiding under Apps - 

PDF fix.png

Thanks @Marc - Devoteam 

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