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Disable "your team is working on these pages--join the conversation" emails

rafir
Contributor
March 6, 2024

Hi,

 

I can't seem to find a way to disable these emails in Confluence Cloud.

Furthermore, it's sharing changes from Spaces that are off-limit and exposing sensitive information.

Please advise,

Rafi.

 

4 answers

2 votes
Ted Hewitt
Contributor
December 11, 2024

Same exact issue and complaint here. we found this..
confluence.png

Kit
Contributor
December 11, 2024

Thank you so much. Turning this off now; it's been extremely stressful getting feedback from these emails. 

Susan Hauth _Jira Queen_
Community Leader
Community Leader
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December 17, 2024

Thank you Ted!!  Turned it off it was driving us mad.  First they had the security error where it recommended pages you didn't have access to, then it started spamming everyone with pages that were not relevant at all to the users.

2 votes
Beth Seitz June 7, 2024

Not an answer, but I'm receiving these emails even though I have the new digest feature turned OFF in my settings. The unsubscribe link simply points me back to that same settings page, where the feature is clearly not enabled. Seems like this feature is broken in a couple of ways.

2 votes
Barbara Szczesniak
Rising Star
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March 6, 2024

@Marc - Devoteam, I believe that @rafir is referring to the Subscribe to > Recommended Updates feature mentioned in this post: https://community.atlassian.com/t5/Confluence-questions/Turn-Off-Confluence-Recommended-Updates-beta/qaq-p/2615118#M293894 

I still do not see this in my instance, so I don't know if it is still rolling out or maybe it's not available in the free plan.

I do find it disturbing that people are getting emails about changes to pages that they don't have access to.

rafir
Contributor
March 6, 2024

Yes, this is what I'm suspecting that happened.

Like Kit likes this
Marc - Devoteam
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December 12, 2024

HI @Barbara Szczesniak 

It's not in a free plan, I don't have this in my personal free tier.

I agree on this as well.

I would say turn it off and complain to Atlassian.

0 votes
Marc - Devoteam
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March 6, 2024

Hi @rafir 

I think this is related to the email settings per user and not a global setting. You can only disable mail completely on global level.

You could reach Atlassian Support on the topic.

rafir
Contributor
March 6, 2024

The problem is that email notifications (for watched pages) are useful but this new beta feature exposes information it shouldn't. This is something that was recently enabled and I can't ask all my users to disable it manually.

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Marc - Devoteam
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March 6, 2024

Hi @rafir 

What is the beta feature you enabled?

rafir
Contributor
March 6, 2024

I'm assuming it's a beta feature because I saw several people complaining about it.

I haven't enabled anything.

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Marc - Devoteam
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December 12, 2024

Hi @rafir 

I would say turn it off and complain to Atlassian.

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