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Document Failed to load

Azri
Contributor
January 13, 2025

Hi Guys,

I recently uploaded a file to one of our Confluence pages. The upload process was successful, and I can view the document by navigating to More actions > Attachments > Files.

However, when I return to the page, it displays a "Failed to load" message, as shown in the attached screenshot.

Failed_To_Load.png Could you please let me know if there's anything I need to reconfigure, or if there might be an issue related to this Confluence page?

Thank you in advance for your assistance.

Best regards,
Azri

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Rodrigo
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January 13, 2025

Hi Azri,

Hmmm... Could you review if this happens in other browsers? If this happens in others, then perhaps the fastest way to troubleshoot this is by contacting Atlassian Support.

Likewise, maybe the file is accessible via "Page Options -> Attachments," as a temporary workaround with your team.

Best
Rodrigo 

Azri
Contributor
January 13, 2025

Hi @Rodrigo ,

Thanks for your prompt reply. I will direct contact with Atlassian Support as per your recommendation.

Have a nice day!

Regards,
Azri

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Rodrigo
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January 13, 2025

Happy to Help Azri, best of luck and have a nice day back!

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