How to get Confluence to stop suggesting I share a page

[Fred Rush]

Recently any time a page is edited, there is a popup suggesting you share the page with others.  This is annoying and irrelevant, but has seemingly no way to disable this useless nag.

Where does one go to disable this nag popup?

[Adrian Robert]

Well I'm resurrecting an old thread but google brought me here, so..

I'm experiencing a related and very annoying issue where the Edit button in the top right of the page is always highlighted with a colored band around it, and if I move the mouse anywhere near it, refresh the page, or even just switch to the browser tab from another, a popup comes telling me (again) that I can use this button to edit. (Latest Firefox, Mac.)

THIS IS A BUG. I'm not talking about it showing up the first time, I get that you want to help onboard users. But doing this every time is clearly a bug. If there's any console logging or similar that could help you fix it, please just ask.

[Giuliano C_]

Hi, Fred (and all the Confluence users in this thread).

While introducing new features for Confluence Cloud, this is one of them in which we did to optimize the share rate. If you click on "Okay, got it", the share dialogue will no longer appear on publish for your user, which should be the reason for Fred not seeing it anymore.

According to the results and also, feedbacks from our users (like this one), we will decide how the feature will work/be disabled so it can impact in a positive way. 

Hope it helps you in terms of clarification, folks!

Cheers,
Giuliano de Campos
Atlassian Team

[CK]

Same issue... same request to globally turn off all the nagging popups by default.  They're annoying and disruptive. They are NOT helpful.

[AnnWorley]

Quick update - The pop-ups stopped for @Fred Rush shortly after the support request was opened. Fred, you may reopen the support ticket if the pop-ups return.

Anyone else with a cloud instance who wants to work with support on this issue can open a ticket at: https://support.atlassian.com/contact

[Fred Rush]

This is precisely why I hate using confluence.  The cause of the error is not located, but because for now the problem disappeared, it's not a problem.  It is a problem without a solution.

I guess the best way to phrase the request: I want to permanently and globally block all popups generated by confluence that I didn't explicitly click something to cause.  That means all the nags, suggestions, and anything similar that gets dreamed up and foisted on users can be blocked, without ever having to see the new unneeded and unwanted invention even 1 time.

[John Duffus]

I agree, sharing of content should be decided by the author, especially in high secure environments. This can cause unintended responses and or can distract a developer or technical writer from staying ontrack in an efficient manner.

The author can then publish when they are ready. The new technology era we are in with social networking has gone too far and has some content should shot be openly shared to the world.

Please keep the simple functionality we have experienced with JIRA/Confluence and the Atlassian suite common framework!

It has helped me keep highly organized and normalized as a positive result.

Thank you!

[AnnWorley]

Hi Fred,

I am not seeing a share dialog pop-up when I publish a page on my Cloud test instance but I noticed if I push the s key after publishing, the pop-up does appear. Is there any way you are pressing the s key as part of your workflow?

Thanks,

Ann

[Fred Rush]

Not pressing the s key.  Clicking on the publish button at the bottom, and when the page refreshes to the non-edit page, there it is in the upper right corner.  It seems that after you edit the page 3-4 times, it quits trying, as I edited the page again, and got the popup, then edited it again, and no popup the last time.

So at least it goes away, although it would be better if Confluence didn't think it knows what I want to do better than I do.

[AnnWorley]

Just to make sure we are on the same page, after I publish a new page I see the blue share link:

Then only if I push the s key, I see:

Are you seeing the second image when you don't push the s key? Or do you object to the blue button?

[Fred Rush]

Correct, the share page popup appears without any action other than pressing the publish button on the page before it automatically refreshes to the normal reading page.  It does this the first few times the page is edited, then will quit appearing.  This just started in the last week, so I figured it was another "improvement" to have to deal with.

[AnnWorley]

Since I cannot reproduce the issue, and cannot find bug reports or support tickets reporting this behavior, I opened a support ticket in your name. You should get an email from our support portal shortly asking to verify your Cloud instance URL.

[Dieter Müller]

Hi,

I have the same problem:

after pressing the publish button, that "share page popup" appears.

This occures since about 1 or 2 weeks ago.

Dieter Müller

[Mark Stramaglia]

I'm having the same problem, and also noticed it beginning in the last couple of weeks.

The Share popup window includes a purple message box indicating that now that I've published a page, I might want to share it, so it seems like this is a training notification.

Seeing it once per user wouldn't be so bad, but it is popping up pretty often.

It would be nice if Atlassian could create User Preference toggle checkbox that allowed users to turn on/off training notifications, new feature notifications, and Atlassian "feedback" popup notifications.

I understand this is a cloud application and prompting users in this way can feed a continuous improvement loop, but the number of popups we are seeing is pretty aggressive, and I have had complaints from users after we moved from on-premise Confluence to Confluence Cloud just due to the sheer volume of popups and the inability to disable them. 

[Fred Rush]

It would be even better if they would just leave what works alone, we've been on the cloud version all along, it just keeps getting worse.  This constant attempt to add unwanted "features" makes me want to move to anything else more every day i have to interact with confluence.

[Mark Stramaglia]

To better support the Atlassian team investigating this (@AnnWorley), here is an actual screenshot of the Share popup that we are seeing.

I've been experimenting and paying a little more attention, and it seems like I typically see this popup the first time I save a page after each new login/session.  Although the popup indicates that I've just created a page, I actually see it even when modifying a pre-existing page.

Again, would be really nice if these kinds of nudges and popups could be disable via user preferences - for a brand new user, they might be nice to see once or twice, but for users who are in Confluence daily writing documentation, they can be annoying.

[Fred Rush]

Yes, @Mark Stramaglia shows the image that appears.  After 3-4 edits it stops, I guess per login session.  There needs to be a global, don't help me preference.  I know what I need to do, all of the popups are annoyances.

This is yet another fix until broken update that seem to plague Confluence.