If I allow Anonymous Access to external users for once space, can they view my other spaces?

Claire Campbell May 5, 2020

I know how to turn on Anonymous Access and how to activate it for certain spaces. However, I'm a little hazy on the following:

  • If, for example, I create a space with wiki articles specific to one customer (who has anonymous access to that space), will that customer be able to see other spaces "belonging to" other customers? These other customer spaces will obviously have Anonymous Access activated also.
  • Is there a way to restrict the viewing of spaces for Anonymous Access?

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repi
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May 5, 2020

Anonymous is anonymous, everyone can see these areas. A restriction is only possible through personalization.
Give your customers an account with which they can log in and you can control the restrictions for each customer individually.

Claire Campbell May 5, 2020

By providing them with accounts, this will mean we pay subscriptions though, won't it?

repi
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May 5, 2020

Do you have the cloud or server version?
In each version there are licenses or fees per user:
These are always up to a number of users.
Give each customer an account from their license user pool.
If customers exceed their pool, only anonymous access remains without authorization control.

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Nic Brough -Adaptavist-
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May 5, 2020

You can't restrict anonymous access - the whole point is that you don't know who they are, so you don't have any information to tell you what you can show or hide to the user.

If you want to lock down spaces to individuals or organisations, you will need to get people to log in, and yes, you will need to pay for each account.

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