Is it possible to replace "atlassian.net" with company site url?

Patrick Ng April 19, 2021

In Confluence Cloud, is there a way to replace "atlassian.net" with company site url? Either directly in Confluence Cloud or through an app in the Marketplace?

If not, how can I accomplish this for my company?

Please advise, thanks.

1 answer

1 vote
Mikael Sandberg
Community Leader
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April 19, 2021

Hi @Patrick Ng,

Welcome to Atlassian Community!

At the moment you have to contact Atlassian Support in order to change the URL, there are plans to have this as an option, check out the Cloud roadmap, custom domains are planned for 2022 as of right now. 

Mikael Sandberg
Community Leader
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April 19, 2021

And if you want to watch the request for this, add yourself as a watcher on CLOUD-6999 

Patrick Ng April 19, 2021

Thanks for getting back to me. So I can contact Atlassian Support to change the entire URL? Or just the first part prior to "atlassian.net".

The custom domains option would be ideal but not until 2022. There is no other alternative?

Like Shawn Mendisz likes this
Nic Brough -Adaptavist-
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April 19, 2021

Only the bit before .atlassian.net so far.

Vote for and watch the issue Mikael gave us - that's where you'll see all progress.

Patrick Ng April 19, 2021

Ok thanks for clarifying.

So for the companies that have their own domain name while on Confluence, what are they using? The server version? Or an app through the Marketplace? I saw mentions of Scroll Viewpoint?

For example, company.com/docs or company.com/confluence.

Mikael Sandberg
Community Leader
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April 19, 2021

Yes, they are either using Server/Data Center, or Viewpoint which allows you to set global URL directs.

Nic Brough -Adaptavist-
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April 19, 2021

Yes, if you're not using <something>.atlassian.net for your atlassian stack, then you are running server/dc

It is possible to frame part of Atlassian Cloud with Scroll or Refined, but the raw system behind those frames is still on an .atlassian.net site.

Patrick Ng April 19, 2021

Thank you guys for the replies. It is very enlightening. Really appreciate it. I will see if Scroll or Refined could meet our needs.

I was caught off guard earlier today when management wanted me to get rid of the "atlassian.net" reference in the URL. So it's been a fire drill kind of day.

Joachim Brechtel
Contributor
April 19, 2021

You can order a t-shirt ;) https://www.redbubble.com/shop/ap/75031050

Jason Roy
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April 20, 2021

Thank you for sharing the information, I was also in que of this but I have found my answer here.

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