Keep getting the error "Page tree failed to load" - FIXED 01/08/2022

[Athul Santimon]

FIXED AS OF 01/08/2022

We're in a new confluence instance and getting the following error:

Unsure why this is happening, I've reset chrome, logged out/back in.

I'm not sure what to do here as it says to contact the space administrator, but that is me; contacting myself isn't helping :D

UPDATE:

Looks like Atlassian are now aware of the issue and are looking into it:

You can follow the progress here at: https://confluence.status.atlassian.com/

[Mark Edgar-Brown]

I would suggest raising a support ticket, more people raise the issue, more they will start to look into the issue and provide a status update

[nic_webb]

There's now an update on the Confluence status page detailing this is an issue they are looking at.

[Lucky Okehigbemen]

it seems like the issue has been resolved. The page tree is now working fine for me.

[Sridevi]

Yes, it works for me. Hope the same for others...

[nic_webb]

Same here and I've raised a support ticket with Atlassian re the issue.

Update on Confluence Status page this morning appears to be a known issue they are investigating.

[Damien Issac]

Hello, can you share the link to the support ticket?

[Stijn Beeckmans]

@nic_webb : what's the link to your support ticket?

[gue]

@nic_webb Pls shareyour ticket. I agree with @Stijn Beeckmans . if we want to get attention by Atlassian, we need to work together and create momentum

[nic_webb]

They are aware you can see the issue raised on the Atlassian Status page for Confluence.

[Rita Leitner Gaspar]

Same here!

[Stef Rommes]

You can still relatively easily access your pages via '/wiki/spaces/SPACE_KEY/pages' until the issue is resolved.

[Olaf Bonness]

Observing same problem "Page tree failed to load" at our side - Frustrating ...

[Sridevi]

Yes, I'm also getting the same issue.

[Joris Nieuwenhuijse]

Same issues over here

[Joao Freire]

Same here

[Michael van der Walt]

Same here, Redis cluster out of memory?
Browser console log excerpt:

Error: GraphQL error: xxx: command not allowed when used memory > 'maxmemory'.. channel: [id: xxx, L:/10.255.0.9:61478 - R:rpr1a6nte6uvkj6n-001.rpr1a6nte6uvkj6n.qgee1s.euw1.cache.amazonaws.com/10.83.73.122:6379] ....codec=org.redisson.client.codec.ByteArrayCodec]

[Robert Baker]

I'm also getting this error, which is becoming very frustrating. 
Looks like something similar happened back in January too, so must be a reoccurring issue. 

[Anton Prohorov]

Same here, tried doing something with my browsers or logging out and in, but it wouldn't help at all

[Jack Roland]

I'm getting the exact same issue in all my jira boards on all of my accounts!  I also checked for both Safari and Chrome and the issue is the same in both browsers...