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Not able to export a confluence page

Deepa October 10, 2022

Hi,

I have a confluence page where a list of Jira issues are listed in a table. Usually I export this using the 'Export to PDF' option available with the confluence page. But today, I am not seeing the table data when I export. Pease support as early as possible.

 

Thanks.

 

Deepa

 

 

1 answer

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abhishek_sharma03
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October 10, 2022

Are you seeing a blank page or can't view the page at all ? Has there been any change in space permissions lately ?

abhishek_sharma03
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October 10, 2022

As you mentioned that the issues in the table are from Jira, could it be possible if your Jira - Confluence connection is not working anymore.

Deepa October 11, 2022

Thanks for the Answer.

Yes, the tables contains links to Jira tasks.

Could you please suggest how I could re-link those?

Instead of table, I just get an error - extension

 

Best regards,

Deepa

Deepa October 11, 2022

Hi,

When I checked the Space settings, it is still linked with Jira project. Also, it happens only when I try to export as PDF format, but it works good with word format.

 

Best regards,

Deepa

abhishek_sharma03
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October 12, 2022

Thanks for the details Deepa. Could you share the snapshot of error extension you are facing

Deepa October 12, 2022

Export PDF.jpg

Deepa October 12, 2022

At the place where 'extension' is shown, a table with a list of Jira tasks is expected

Deepa October 19, 2022

Hi,

 

Could anyone please support on this? I able to view the table with Jira issues properly in the Confluence page. But when I try to export that in PDF form, just a message 'extension' is shown in the place of the table. It was working fine for all the spaces, but suddenly it stopped working for all the spaces.

Thanks.

 

Best regards,

Deepa

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