SetValue from Jira doesn't update in table view unless you click edit and touch each individual row

[Nat Grauman]

Hey all, I have a Tableview with a column called EPICID.  It's a read-only field.
In my Confiform definition I have a Confiform Rules For Field Definition macro where Action To Execute = SetValue and Values To Set as EPICID=[entry.JiraID.fields.customfield_38403]

In my tableview, this value will not populate unless I click the edit button and "touch" the record on each individual row by making some change in one of the editable Confiform fields, which seems to refresh the whole record. Then, after I save and reload the Tableview page, EPICID for that one record populates.  I've seen this happen with other fields pulled from Jira, but only when the Jira field is changed/updated. That is, initially the Confiform populates, but it doesn't stay updated unless you do the "edit, touch the record, and save" trick.  

Why is my EPICID field not initially populating from Jira unless I do this trick record by record?  

[Alex Medved _ConfiForms_]

It is not populated, because you have form view rules that only gets triggered when the record is in the edit/create mode

However, you should be able to access the Jira field value directly at any time. There is really no need to copy it over to ConfiForms... As this also creates a possibility with obsolete (out of sync) data

[Nat Grauman]

Hi Alex, thanks for the response. Can you elaborate a bit?  Two main questions please:

1. Re "You should be able to access the Jira field value directly at any time"  I know we can access the jira field value in the ConfiForm tableview by directly referencing it (rather than defining it first in the confiform field definition area and then using the SetValue macro) but we want to filter the tableview on this field, and that is not working.  It seems to be timing out when I enter even one of the ~15 values I need the table to display -- see screenshot of how I have it set up- can you tell me if this is correct? It would be much easier than defining a field and then doing SetValue!

Otherwise, when we define the field first and then SetValue, it does populate, but only after we click edit the confiform record one by one on each row in the tableview.    Are you saying that is the normal expected behavior?   

2.  Re:  you have form view rules that only gets triggered when the record is in the edit/create mode -
do you mean the "Execute only on user action" checkbox? because that is not checked, which means it should execute on page load, right?

If that's not what you're referring to, can you tell me where this rule is set?


Thank you as always!

[Nat Grauman]

Also Alex, should I be using SetValue, or  Lookup and set JIRA issue data ?  

If I should use Lookup and set JIRA issue data could you share an example?   The link on this page takes me to a Vertuna log in screen and I don't have an account nor do I see any way to create an account.