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Several articles are showing broken images

Nibu Thomas
Nibu Thomas
Contributor
August 3, 2022

Even the page history seems to be showing only broken images. This can't be the case.

How can we recover these images? Or at least see what they were?

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Rilwan Ahmed
Rilwan Ahmed
Community Leader
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August 3, 2022

Hi @Nibu Thomas ,

Please Clear browser cache, then refresh the page. Or access the confluence from another browser and check. 

   Google Chrome : Clear cache and cookies
    Firefox : How to clear the Firefox cache
    Edge : More options > Settings > Clear browsing data : Choose what to clear > Cached data and file > Clear
   Internet Explorer : Tools > Safety > Delete Browsing History > Temporary Internet files and website files > Delete
    Safari : Develop > Empty Caches

If still the issue exists, and its occurring for other users as well then please contact Atlassian support https://support.atlassian.com/customer/servicedesk-portal 

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Nibu Thomas
Nibu Thomas
Contributor
August 3, 2022

Not a cache issue... tried this... it's not just me... nobody is able to see them.

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Rilwan Ahmed
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
August 4, 2022

Please contact Atlassian support https://support.atlassian.com/customer/servicedesk-portal 

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