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User cannot see content in expand macro

Carly Novak
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January 27, 2020

A single user is not able to see content contained within the 'expand macro' in several Confluence pages within a Space. When clicking on the title of the expandable text box- nothing happens. They click and nothing loads or changes, the text box does not expand.

- They are an ADMIN and have access to edit all pages within the space.

- The page is not locked and does not have any restrictions. 

- They can see and click on 'edit'/pencil icon but once they do, the page spins and no content displays. 

 

1 answer

1 vote
Lenin Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 28, 2020

Hi @Carly Novak 

Can the affected user try it with a browser without addons installed? Sometimes they could interfere with how macros work.

Carly Novak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 29, 2020

Hi @Lenin Raj that helped! Thank you so much.

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