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What's the logic in apps ranking?

Irina_Bel_Stiltsoft_
Atlassian Partner
October 27, 2021

I would like to wonder.

Why the app that I use is the first in search results at the marketplace when I search it by a specific word, but when I search it in Google by the same word, a totally different app's listing is shown in the results? And moreover, the listing is shown along with search results of the Atlassian docs by this word. Why is that? Do the vendors pay for this word to be shown along with your docs related to the word? For example. I insert the word 'table' in the marketplace and find the app that I use in the first place, but when I put the word 'table Confluence' in Google I see another app along with Confluence docs search result. 

2 answers

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2 votes
Answer accepted
Maggie Norby Adams
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 28, 2021

Hi @Fabian Lim and @Irina_Bel_Stiltsoft_ !

The reason different results come up is because Google uses their own algorithm to rank search results. Within the Marketplace, we use a site search tool that has a different indexing logic to account for factors only relevant to our Marketplace.

Apps that rank high in Google search results, if they aren't an ad (see attached image for an example of a paid search ad) are likely employing SEO best practices to ensure their listings are optimized for Google. You can find more information about SEO best practices in the Partner Portal. 

Screen Shot 2021-10-28 at 2.55.12 PM.png

Irina_Bel_Stiltsoft_
Atlassian Partner
October 29, 2021

@Maggie Norby Adams  Thank you a lot for the great answer. Btw, is the information about searching algorithms on the Marketplace only for your internal use? 

Maggie Norby Adams
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 2, 2021

No problem, @Irina_Bel_Stiltsoft_ ! We actually have documentation on the on-marketplace search results and rankings on the developer portal and on the Partner Portal

For Google's algorithm, we actually published new guidelines on the Partner Portal just last week :) 

Irina_Bel_Stiltsoft_
Atlassian Partner
November 4, 2021

@Maggie Norby Adams Thank you a lot for your help! I really appreciate that. Could please correct the link to the guidelines, It's said that the page isn't found.

Maggie Norby Adams
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 4, 2021
Irina_Bel_Stiltsoft_
Atlassian Partner
November 8, 2021

@Maggie Norby Adams This works fine, thank you)

Like Maggie Norby Adams likes this
0 votes
Fabian Lim
Community Champion
October 28, 2021

@Maggie Norby Adamsmay be able to help answer this one.

Irina_Bel_Stiltsoft_
Atlassian Partner
October 29, 2021

Fabian, thank you for the help)

Like Fabian Lim likes this

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