When attempting to export a page to HTML I get the following error "Already running this task"

Arun Perera
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March 11, 2020

I have tried several times to export a selected confluence page to HTML via the Space settings -> Content tools -> Export -> HTML feature. But everytime I attempt to do a custom export of a selected page the following error pops-up and prevents the export. how can I solve this ?

Error.pngthanks,

Arun 

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Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 13, 2020

Thanks for sharing with the community, @Arun Perera !

As I understand, you are facing issues when exporting a single page as HTML from your instance. I would like to try out a few things, here we go:

  1. Try to export any other page.
  2. Try to export a page from another space.
  3. Check if another user faces the same issue when exporting the problematic page.

Also, there is a chance that you are affected by the situation described here:

 

I hope this shines some light into your issue! Looking forward to your reply.

Julien Bonastre
Contributor
March 3, 2022

Tried these, no joy 😢

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