"error loading the extension!" when creating new TOC table of contents

[DavidB]

I am trying to create my first table of contents but get the message "error loading the extension!".

When I click to edit the macro, it shows a correct preview (which I have blurred here):

Postscript When I published the page, the TOC showed normally.

Any ideas please?

[Michael Silva]

It is also happening to me! :/

[michael hills]

dido!

[Clif Bromley]

Same here.

In addition, the TOC is not displayed in the page preview mode. However, it is properly rendered once the page is published.

Edit mode:

Preview mode:

After publishing:

[Andrew Saxsma]

Me too.

[Chandra Danam]

Me too

[Ben Sullivan]

also happening to me

[bluebear119]

same happen to me ~ any one know how to solve this ?

[Andrew Saxsma]

I created a support ticket.

https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-573645

[Andrew Saxsma]

Support person is looking into it.

[Andrew Saxsma]

No new news yet.  Will keep everybody updated.

[Andrew Saxsma]

Hi All, heard back from support.  This issue is linked to a known issue that is being worked.  No ETA, but here is the issue tracking the problem:

https://jira.atlassian.com/browse/CONFCLOUD-69948?error=login_required&error_description=Login+required&state=6e31d5bf-a4a9-4810-9177-b108bb9a8872

[Mary Skalicky]

This was happening to me, too.  I was able to get a working toc by adding a "Table of Content Zone" to my document and then moving all of my content into that zone.

[DavidB]

It worked for me without adding the "Table of Content Zone".

My issue is just that when I insert the Table of Contents, Confluence displays the message "error loading the extension!". As the TOC works properly after I publish the page, the issue is just the spurious and misleading error message. In the scheme of things, not a major issue, but confusing.

[Caitlyn Wales]

Sadly this issue is happening to me to and I don't see the ToC load when I publish the page...

[Andrew Saxsma]

ToC is at least publishing correctly.  I've not heard anything from the Atlassian support ticket yet.

[plademan]

The Toc macro displays "error loading the extension!" and does not publish correctly.

[katherine]

I have the SAME EXACT ERROR MESSAGE when trying to create TOC. This used to be so easy! Please help. 

[Alison Bartos]

Same issue!

[Shlomo Ablov]

same issue here :(

[John Uittenbogaart]

Same issue here too

[Kelly Jobe]

The Toc macro displays "error loading the extension!" and does not appear when the page is published. 

[wolf]

Disabling the "Legacy Editor Blueprint" in the space settings resolved this issue for me.

So essentially, we have to choose between a proper wiki editor, that encourages linking, or the ability to use page advanced macros. Thanks, Atlassian! SMH.

[Riccardo Locci]

Same here! But I only see the error message, publishing the page shows the table

[Paddy Doran]

me too!