Reactivate an account

[Sudan Anduze]

Hi - before 15 days expire can someone reactivate blackunicorn.atlassian.net. Support site does not allow entry for this type of support. 

“team-1592151803922 has been deleted due to inactivity”

organization ID: ed1c2e09-62ad-4694-9eff-9c7974a84d29.

[Vishalakshi Narayana Swamy]

Hi @Sudan Anduze

Welcome to Atlassian community!

I see that the site blackunicorn.atlassian.net is already active and on free plan and there is no deactivation or suspension at the moment.

Hope this helps!

Best Regards,

Vishalakshi Narayanaswamy

[Sudan Anduze]

Thanks Vishal. The team is not visible. I can no longer see the prior Jira board or our updates. Plus the email I received said the team was deleted. When I try to log into the blackunicorn site - it just loops me around to create a new account 

something isn’t working

[Vishalakshi Narayana Swamy]

Hi @Sudan Anduze

As far as I can see from my end the site is active and there is no deactivation.

Can you please raise a support request here https://support.atlassian.com/ with the affected product as "Jira" so that the dedicated team can assist you with with the jira access issue.

Best Regards,

Vishalakshi Narayanaswamy

[Tomislav Tobijas]

Hi @Sudan Anduze ,

I believe someone from Atlassian Community Support can help out here.
I've requested assistance, and someone should reach out shortly.

Cheers,
Tobi