Unable to move some pages within space

[Matt Gurney]

Confluence version 7.4.0

I want to move and re-order some pages within a single space. I am an Administrator of the space. The pages have child pages.

When I use "Space tools" -> "Reorder Pages", for most of my pages the feature works and I can drag and drop the page in a new location.

For one specific page, when I try to drag the page I get a small white circle with a diagonal bar through it on the mouse pointer whilst dragging. When I try to release the mouse over the target location, the page move is ignored.

[Matt Gurney · Accepted solution]

Somehow my "Can edit" permission on the "Restrictions" page is not applied. You can see that in the screenshot above where the "Apply" button is enabled/dark blue.

Note: I have never explicitly edited the restrictions. This behaviour seems to be some result of becoming an administrator of the site after the pages were already created and existing restrictions already existed.

The solution seems to be to:

1. open each page
2. open the restrictions for that page
3. notice that my userid is already in the row of permissions with a "Can edit" permission
4. click on the "Apply" button 
5. refresh the "Space Tools / Reorder Pages" page, to make it aware of my new edit permission
6. move the page

[Brant Schroeder · Accepted solution]

@Matt Gurney 

I believe the issue is that you do not have edit permissions on that page.  Can you check the page and see if it has additional page restrictions on it and if your account has page edit in those restrictions.  

[Matt Gurney]

Hi @Brant Schroeder , thanks for your response.

I am an admin on the Confluence Space, doesn't that give me enough access by itself?

Also, which page do you mean, I am moving a page tree from one location in the space to another location in the space, there are many pages in that tree. Do I need to check every page in the tree for edit access? If there are many pages how can I do that efficiently?

I have shared a screenshot of the Space Tools Permissions page if that helps. Given I have a green tick for every type of access, can I still be missing permissions?



For one specific page that I can not move, it does not have any child pages. I checked  the "Restrictions" and I see this:

 
So I guess I have all the permissions needed, or am I still missing something?

[Brant Schroeder]

@Matt Gurney 

Per the permissions you shared you have given other users in the space the ability to add page restrictions.  If a user has placed page restrictions on a page you will need to add yourself to the page restrictions with edit capability in order to move the page.

[Matt Gurney]

I have edited my previous post with a screenshot of "page restrictions", sorry, I did this before seeing your reply here.

Any other ideas?

[Matt Gurney]

I may have found the problem, the "Page Information" has a "Page Permissions" section, there are 3 rows, but my userid was not there. This is inconsistent with the "Restrictions" page, where my userid does have edit permissions.

How is this possible?


I will try to remove my permissions and add them back? Any other ideas?

[Matt Gurney]

Somehow my "Can edit" permission on the "Restrictions" page is not applied. You can see that in the screenshot above where the "Apply" button is enabled/dark blue.

Note: I have never explicitly edited the restrictions. This behaviour seems to be some result of becoming an administrator of the site after the pages were already created and existing restrictions already existed.

The solution seems to be to:

1. open each page
2. open the restrictions for that page
3. notice that my userid is already in the row of permissions with a "Can edit" permission
4. click on the "Apply" button 
5. refresh the "Space Tools / Reorder Pages" page, to make it aware of my new edit permission
6. move the page
   
   
   

[Nic Brough -Adaptavist-]

I'd guess that page is restricting edit access, limiting it to a set of people or group that does not include you.  You need "edit" to be able to change where a page is in the tree.