Unable to receive confluence notifications

[Shreena Patel]

Hi there,

We have realised internal staff are getting email notifications for modifications made to a space.

We have one user which we created (this uses a google group email address ID) however the notifications are not being sent to this inbox, even though this user is watching the space.

How can I get notifications working for them?

Please let me know asap.

Cheers,

Shreena

[William Zanchet [Atlassian] · Accepted solution]

Hi Shreena,

From the label that you added to page, I can see that you're an OnDemand customer. I'd encourage you to open a support case with them: https://support.atlassian.comas this problem may rely on other function.

Cheers,
WZ

[Shreena Patel]

Thanks, will do!