Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

need support - error failed to fetch

april
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

Hi Confluence team, 

 

We face the issue again error on loading the wiki/page and our team cant put up their updates. Please look into this and not sure why this keeps happening.

 

https://adjustcom.atlassian.net/wiki/spaces/teamsea/pages/edit-v2/1460634708

 

Error Message: 

This page has failed to load

Our team has been notified. Wait a few minutes and try again. If the problem persists, contact Atlassian Support.

Error details: Failed to fetch

26 answers

1 accepted

0 votes
Answer accepted
Mariana_Pryshliak_SaaSJet
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 6, 2020

Hello @April.

 

To solve your problem, check here https://confluence.status.atlassian.com/incidents/dvfrm6fr4c0k for follow-ups.

 

Best regards, Mariana

4 votes
Fabian Duft
Contributor
July 6, 2020

Seems to be an Issue from the Atlassian side, because I have the same problem.

Atlassian is already working on the problem.
Official Statement from Atlassian: https://confluence.status.atlassian.com/ 

 

The Issue has been solved

2 votes
bill chef July 6, 2020

I am having the same experience

1 vote
Ivan Rudyk July 6, 2020

The issue is resolved!!!

1 vote
Maciej Izworski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

Same here.

 The worst part is, that I have a lot changes in edit mode, never published before so I'm worry that I will lost that. 

 

After few page refreshes I was able to see document in edit mode, but without my last work, when I used 'diff' I was able to see recent, not saved changes but after a while I lost connection again without ability to see newest changes in document. This popup appears all the time:

altasian-error-edit-jul06-2020

 

UPDATE: 
I connected to USA VPN and Edit mode work flawessly, so it looks like problems are with EU servers. 
So: 

Temp workarround - connect yourself with US VPN and Edit Mode will probably work for you like it works for me. 

1 vote
Lidia Rivi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

We're experiencing the same issue. Does anyone know when this will be resolved? 

Viktor Shyrokov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

I am having the same issue!!!

1 vote
Johanna Vaher July 6, 2020

Yep, me too.

1 vote
Valentin Dragin July 6, 2020

same 

1 vote
Katrin Gaisbauer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

I'm having the same problem. 

1 vote
Rachiel Vasquez July 6, 2020

I'm having the same issue. Please help....

This page has failed to load

Our team has been notified. Wait a few minutes and try again. If the problem persists, contact Atlassian Support.

Error details: Failed to fetch

1 vote
Stefan Hesse
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

Same here.

0 votes
Peter Czegledy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

Same issue here.

0 votes
Peter Foerts
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

Same issue here.

0 votes
Rafael Higuera
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

09:06 (UTC) Same problem

0 votes
Ivan Rudyk July 6, 2020

Here is a link to the status of the issue: https://confluence.status.atlassian.com/incidents/dvfrm6fr4c0k

0 votes
noa.b
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

Same :(

0 votes
이주한
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

I'm having the same problem 

0 votes
Rodolfo Marraffa
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

Same here!

0 votes
Steffen Geißler
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

Same here.

0 votes
Yonatan.Mamo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

I am also having the same problem 

0 votes
tanhv July 6, 2020

I'm having the same problem

0 votes
Ivan Rudyk July 6, 2020

I am having the same issue on multiple cloud instances.

0 votes
nimeshsinghal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

I am facing the same issue.. stuck with critical work which can't completed because of this 

0 votes
Dorte Melgaard Lassen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

I'm having the same problem :-)

0 votes
Патраков Павел
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

I am having the same problem

0 votes
Edvins Dainis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2020

same here, we cannot edit or create new pages

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events