Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Registration error

212462653
212462653
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 9, 2022

Hi,

Some of my colleagues are struggling to sign up to JIRA and Confluence.

They all stop at the same step: 1. Confirm email, 2. Create a password, 3. Click "Sing up". Then it all freezes.

 

Any idea of what can be wrong?

Answer
Watch
Like Be the first to like this
292 views

1 answer

0 votes
Jack Brickey
Jack Brickey
Community Champion
December 9, 2022

Hi @212462653 , welcome to the community.

This feels like a browser related issue or at least that's where I would start. If this is reproducible on multiple browsers I would recommend contacting Atlassian support so they can reproduce and assess. 

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

Community
Forums
FAQs Forums guidelines
Learning
About learning Resources
Events
Champions
Copyright © 2025 Atlassian
Privacy Policy Terms Security
Welcome illustration

Welcome to the new Atlassian Community

Online forums and learning are now in one easy-to-use experience.

By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.