Set up MFA on a new mobile phone

[Diana Duca]

Hi,

I have a new phone and I would like to set up the MFA code on the new phone. 

I have followed this document

https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/#Two-stepverification-Recoveryouraccount

but there is no "Authenticator app" option.

In Security -> Two-step verification, I have this message:

Your organisation admin requires two-step verification to be enabled on your account. If you need to reset two-step verification, contact your organisation admin.

How can I set the MFA on my new mobile phone?

[Marc - Devoteam · Accepted solution]

Hi @Diana Duca 

Welcome to the community.

You will need to reach out to one of your instances admins.

The community can't assist in this.