Storage exceeds but cannot identify which

[吴可天]

Confluence shows an alert that our storage reached 5.7GB which exceeds the free plan limit of 2GB.

I tried to identify which page's attachment is too big in order to delete it.

I followed the instruction using rest api below:
https://confluence.atlassian.com/confkb/finding-storage-usage-of-confluence-space-and-page-using-rest-api-1063555292.html

However I cannot find any page with a large attachment, and even summing all pages' attachments, it could never reach 5.7GB.

Our url is room8.atlassian.net

[Peter Van de Voorde · Accepted solution]

Hi @吴可天 ,

I would recommend reaching out to Atlassian Support here: https://support.atlassian.com

They should have access to your log files and be able to find out what happened.

Cheers,
Peter

[吴可天]

Thanks! I will contact them.