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Task Email - User able to reply

Jack Ashcroft October 3, 2018

Hi all,

I am just looking at the task email function sent via cloud (the notification email a user is sent when they have been set a task) - is there a way for the user to reply to the email + change the date set and be able to list the reason as to why the task completion date has changed? And then for this information to be relayed into the task?

Thank you in advance!

1 answer

0 votes
Shawn C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2018 edited

Hi Jack, 

I'm afraid that Confluence does not have an inbound mail system that could be used to read and process messages sent to it; it's an Outbound-only system. 

I don't have one specific to Tasks, but there's a Feature Request to bring in an inbound system to Confluence so that it can create content from Email: https://jira.atlassian.com/browse/CONFSERVER-1726

If you're using Confluence Server, there is a 3rd Party App that can add some inbound functionality: Send EMail to Page Plugin

If you'd like, I could make one specific to Tasks on your behalf. 

Cheers,
Shawn

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