Where is the change content from the Change Email Alerts?

[Rogerio Honorio Da Silva Junior]

Hi there,

I guess since last week(7 days ago or so), confluence has stopped to send the content that was changed from a confluence in my email.

Before on my email I was able to see what has changed without the need to go to page history.

Now I see only that the page was changed, and a link to go to page history.

This very important because it keep me up to date with what people change without leaving my email. If I have to go to page history I have to do too many clicks to find out what people changed.

Is it possible to enable that back or is that a bug?

I asked Rovo, and it suggested for me to go my settings but I can't find the settings that says "Show Changed Content".

This is now

This was before/expected

[Marc - Devoteam]

Hi @Rogerio Honorio Da Silva Junior 

Check your the personal settings of your account and in there the email settings.

[Rogerio Honorio Da Silva Junior]

Hi there, thanks for answering, I have tried that, which option should I look for? Also remember that I haven't change anything in there and that stopped to work. Unless if the Admin of my account did something, but what would be the configuration that they did?

Here is my image > Personal Settings > Email

[AL]

I have encountered the same issue - "Here's what changed:" section in the "real-time" notification email on Wednesday but not today.

As for OP, I have not changed any settings and cannot find any setting that might control this behaviour.

[Becker_ Rene]

I can support the original author's statement. It happened to my instance as well. Does anyone know about a bug (or similar) that is tracked by Atlassian?

Or did anyone contact support about it?

---

[Marc - Devoteam]

Hi @Rogerio Honorio Da Silva Junior 

I see from your screenshot all Daily Digest options are off.

These are the options to enable if you want to receive daily updates as a user.

[Rogerio Honorio Da Silva Junior]

Hey @Marc - Devoteam , 

I don't want to receive a Daily Digest option; I want to receive the changes via email.

As you can see in the description of the thread, the Emails is being sent, but there is no content; it just says to check the history to know the changes.

As far as I know, the Daily Digest option will enable an email to be sent every day with what was changed, which is not what I want because I am already receiving an email.

[AL]

Saying use Daily Digest is hardly addressing the problem with the real-time updates 🙄

[Marc - Devoteam]

Hi @Rogerio Honorio Da Silva Junior and @AL 

If you think this is a bug, reach out to Atlassian Support

Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment.

This community is an open public forum.