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Why are we unable to view embedded google sheets on Safari?

Julienne Mae Anito August 2, 2022

We do not have issues using chrome. But on Safari, we are unable to view any embedded google file. we made sure that the google account is logged in and the embedded google sheet can be viewed by the public. What can we do to fix this? thanks.

1 answer

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Brant Schroeder
Community Champion
August 2, 2022

@Julienne Mae Anito How are you embedding the Google file?  What are you seeing when you inspect the page is Safari preventing the page from loading (possible cross-site issue)

Julienne Mae Anito August 3, 2022

Hello @Brant Schroeder

 

Thanks for writing us back. We were using the display embed option that appears when you paste a link.. This is the error message:

 image (2).png

Brant Schroeder
Community Champion
August 4, 2022

How are you authenticating into your Google Sheets?

Julienne Mae Anito August 13, 2022

Apologies for the late revert. What do you mean? Google account is logged in on a separate tab. 

Brant Schroeder
Community Champion
August 14, 2022

@Julienne Mae Anito can you verify what application you are using from marketplace?

Julienne Mae Anito August 16, 2022

Hello @Brant SchroederIt's just a normal page on Confluence with an embedded google sheets. No macros are being used nor any plugin from Marketplace. Also, we checked on Chrome and everything seems fine. So the issue is just with Safari.

Brant Schroeder
Community Champion
August 16, 2022

I would suggest using Chrome then.

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