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Workflow Re-applying to page on publish

Charlotte Prescott November 4, 2024

Hello, 

I wonder if anyone may be able to spot what I'm missing on this issue I'm having. The following workflow is repeatedly re-applying to a page when published with a change. This workflow is identical to others we have on different product spaces where that doesn't happen.

Example:
User creates a design page and workflow auto applies which puts it into the draft state, user can then manually transition this out of draft state into team approval. Team approval has 3 nominated approvers. If they make any changes to the page and publish the workflow resets back to in draft and wipes any approval that it may have previously had.

 

workflow.png

2 answers

1 accepted

3 votes
Answer accepted
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 4, 2024

Hi @Charlotte Prescott and welcome to the community.

This looks like AppFox's Workflows for Confluence. Anyone from AppFox here? :) 

I'd start with checking the options under Approved > General tab.

2024-11-04_14-39-12.png

 

If everything looks OK, then, this being a very app-specific issue, I'd contact AppFox's support. 

https://appfox.atlassian.net/servicedesk/customer/portal/3/group/5/create/27

Charlotte Prescott November 4, 2024

That was it, didn't even think to check that!

Thank you.

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Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 4, 2024

Cool, happy to help.

Yulia Lenina _AppFox_
Atlassian Partner
December 20, 2024

@Kristian Klima Kristian, thank you so much for helping here, it's great you could spot this question, because I missed it in the feed, unfortunately.

Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 20, 2024

@Yulia Lenina _AppFox_ I tested your app not long before the question was asked (as both you and your team surely know :) ) and still had it installed so it was just a question of making sure I remembered correctly.

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Yulia Lenina _AppFox_
Atlassian Partner
December 20, 2024

It was very timely then))) Thanks again!

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0 votes
Yulia Lenina _AppFox_
Atlassian Partner
December 20, 2024

@Charlotte Prescott Hi Charlotte, apologies for not spotting your question earlier - haven't seen it in my feed, unfortunately. I understand that Kristian answered your question:) Please let us know if you have other questions or need any assistance.

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