Xray documentation generator exporting multiple issues error

[Rafael Tomazela Teodoro]

I tried to export multiple issues using the template "Test Execution Advanced with Cover Page" but the error inside the PDF was found, take a look below:

We are sorry, an unexpected error has occured in the export of your issue.
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General Exception: java.lang.RuntimeException: java.lang.IllegalStateException: Invalid document model. Operation can not be completed.
java.lang.RuntimeException: java.lang.IllegalStateException: Invalid document model. Operation can not be completed.
at com.aspose.words.FieldCollection$zzZ.zzZoA(Unknown Source)
at com.aspose.words.FieldCollection$zzZ.next(Unknown Source)
at java.lang.Iterable.forEach(Iterable.java:74)
at com.xpandit.jiraxporter.commons.document.builder.impl.aspose.word.AsposeWordConverter.processFieldLinks(AsposeWordConverter.java:473)
at com.xpandit.jiraxporter.commons.document.builder.impl.aspose.word.AsposeWordConverter.convert(AsposeWordConverter.java:372)
at com.xpandit.plugins.jiraxporter.web.services.impl.ExportServiceImpl.processBulkRequest(ExportServiceImpl.java:232)
at com.xpandit.plugins.jiraxporter.web.services.impl.ExportServiceImpl.handleBulk(ExportServiceImpl.java:208)
at com.xpandit.plugins.jiraxporter.web.services.impl.ExportServiceImpl.access$000(ExportServiceImpl.java:70)
at com.xpandit.plugins.jiraxporter.web.services.impl.ExportServiceImpl$1.run(ExportServiceImpl.java:123)
Caused by: java.lang.IllegalStateException: Invalid document model. Operation can not be completed.
at com.aspose.words.zzZX5.zzZpF(Unknown Source)
at com.aspose.words.zzZX5.zzZ(Unknown Source)
at com.aspose.words.zzZX5.zzV(Unknown Source)
at com.aspose.words.zzZX5.zzW(Unknown Source)
at com.aspose.words.FieldChar.getField(Unknown Source)
at com.aspose.words.FieldCollection$zzZ.zzZoA(Unknown Source)
... 8 more

[Anouchka Balle · Accepted solution]

Same issue for me for the generation of the documentation of a test plan. 
5 tests cases was linked to this test plan.
In one of these 5 test cases, in its description, the number of another test case was mentionned (ABC-123). But only the text was displayed, not the Jira link. If I modify this reference ABC-123 by something else like ABC - 123, the generation of the documentation works.
No need to clone / move the workitems, the issue will still happen.

[Rafael Tomazela Teodoro]

Correct, its happens because he Jira consider as link any task key e.g. ABC-123 between "( )" and as we know now the generation problem occurs always when we use any link in the description task.

[Rafael Tomazela Teodoro · Accepted solution]

I found the problem, the problem was a link infomed on the description field from the Sub Test Execution issue. So, when you use a Jira task link (e.g.: ABC-123) this error happens. I hope to help the Attlassian developer team with that information.