changes to Templates are not updating, being saved

[Jocelyn Uhls]

I've tried to update a template and create a template, and my changes are not being reflected in this space:

https://targetclose.jira.com/wiki/pages/templates2/listpagetemplates.action?key=OAK

[Fabian A. Lopez (Community Leader - Argentina, Florida, California)]

It looks like it is a bug in Confluence if I understand correctly what you are reporting

https://jira.atlassian.com/browse/CONFCLOUD-53177

I am having the same issue on Jira Server.

Basically I was rebuilding a space template based on a page by using copy&paste and at the moment I copy/past an image or some other elements and save, Those changes weren't saved and I was sent to the previous version.

I ended doing step by step and saving everytime

[Nic Brough -Adaptavist-]

We can't see your installation unless you gave us accounts.

Could you describe exactly what happens when you try to update a template?

[Jocelyn Uhls]

I'm the admin for targetclose.jira.com, and my username is "jocelyn"

I go into the admin section for the OAK space, click on Edit next to a Template, make a change, click Save.  I click on the Template to preview and my changes are not reflected.

[Nic Brough -Adaptavist-]

We're end-users as well, we have no access to your system. This error sounds like it needs to go to Atlassian support - I'd want to start looking at logs from the point at which you click "save", but only Atlassian can see Cloud logs.