getting error while using "jiraissue" macro

[Pushpkant]

Hi,

When using "jiraissues:url" I am getting following error.

Errors were reported by the JIRA trusted connection.

• BAD_REMOTE_IP; Request not allowed from IP address: {0}; ["155.180.8.32"]

Can anyone please help me how to get rid of this error.

Thanks,

Pushpkant Garg

[Pushpkant · Accepted solution]

Thanks Jeremy for your valued response.. The reason I was getting this error was incorrect usage of jiraissue macro. I missed to provide username/password which authenticates the Jira. So after adding the credentials... The error was gone,...

[Jeremy Largman]

Thanks for posting your solution. I'll be curious if the problem comes back. I've seen similar issues where the problem is intermittent, so please re-post if it reoccurs.

[Jeremy Largman]

Try this knowledge base article:

https://confluence.atlassian.com/display/CONFKB/%27Invalid+Certificate%27+when+Using+Trusted+Communication+due+to+Apache+with+mod_proxy

[Pushpkant]

Thanks for the URL provided by you. One question if I flush the cache "content Object" will it effect our application. I mean if application is up and I clear the cache.. what will happen to the application?

[Jeremy Largman]

The Confluence cache isn't related to trusted applications, so you should be safe there.

I just noticed - you marked this as 'ondemand' but this likely isn't a solution that'd apply to OnDemand. Are you hosting your own instance of Confluence, or is it hosted by Atlassian? You'll know if the URL is .atlassian.net.