gliffy has disappeared from our cloud instance

[Brendan Andrews]

At some point today it became unavailable. It no longer appears for our cloud instance in either installed or even available add-ons .

From an end user point of view, we see this wherever a diagram was:

image2017-1-30 15:31:23.png

image2017-1-30 15:31:23.png

[Nic Brough -Adaptavist- · Accepted solution]

Check your my.Atlassian account to make sure it's still paid for, enabled and licenced.  If it is, then contact https://support.atlassian.com to get them to fix it.

[Ziming Wang]

We are in the middle of migrate 1000+ Gliffy addon from p2 to new connect version.  Some instance might experience similar for very short time window.

[Brendan Andrews]

Overnight it has reappeared without our intervention,