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login as a suspended user

Lynne Wilton
Contributor
May 29, 2024

I have org-admin access.

I have suspended access for a user account (standard user role) as they are not currently under contract.

I have found some content that has permissions that only this user can control. I need to log in as this suspended user to adjust the content permissions.

I have restored the user account but still cannot log in as user. Atlassian says it is because the user has not accessed the product yet.

Any fixes?

1 answer

1 accepted

2 votes
Answer accepted
Lynne Wilton
Contributor
May 29, 2024

Solved - I refreshed the page :D

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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