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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<TITLE>ERROR: The request could not be satisfied</TITLE>
</HEAD><BODY>
<H1>504 Gateway Timeout ERROR</H1>
<H2>The request could not be satisfied.</H2>
<HR noshade size="1px">
We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
<BR clear="all">
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
<BR clear="all">
<HR noshade size="1px">
<PRE>
Generated by cloudfront (CloudFront) HTTP3 Server
Request ID: SrV8YT1sD5BYP1ROUlwYYMLnPXSVv5Mzv90H-Y03rfsBGtzoM9bDRw&#x3D;&#x3D;
</PRE>
<ADDRESS>
</ADDRESS>
</BODY></HTML>

2 answers

2 accepted

3 votes

Answer accepted

@김대성

A 504 Gateway Timeout from CloudFront indicates an edge location waited for the upstream (origin) but didn’t receive a timely response, so it terminated the request. The message explicitly states the server couldn’t be reached, often due to high traffic, connectivity issues, or configuration errors, and includes a Request ID for troubleshooting.

Possible Causes

Temporary outage or degraded performance in the origin service or a regional edge path
Corporate network issues such as proxy/VPN interference, firewall blocking, or DNS resolution problems
Rate limiting or WAF/CDN rules that unintentionally block or delay requests, especially during peaks

Validate below

Retry after a few minutes, then try another network path: switch off VPN
Hard refresh the browser, clear DNS cache, and test a different browser to eliminate caching
If you are an admin, check org/site health pages and any IP allowlists, egress firewalls, or SSO proxies

If still you face the issue open a ticket with Atlassian Support at Atlassian Support

Thanks
Jayesh R

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답변, 감사합니다.

아마도 트래픽 폭주등 이슈가 있었던것 같습니다.

아틀라시안 사건 보고서 확인 했는데, 아쉽게도 해당 시점에 사건보고서는 없습니다.

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1 vote

Answer accepted

Hi @김대성 , welcome to the Atlassian Community and thanks for your post.

Is this error still persisting? I don't see any incidents reported in Confluence - https://confluence.status.atlassian.com/

What are you trying to do?

Best wishes

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질문 작성후 약 30뒤 정상화 되었습니다.

아틀라시안 Status에서 사고 보고서가 없어서 더 걱정입니다.

답변 감사합니다.

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Like • Valerie Knapp likes this

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"Confluence" 접속 불가 합니다.

2 answers

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