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Product Discovery - I've lost the ability to Create a new Delivery item

Anna Hanks
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May 9, 2025

As of yesterday I lost the ability to Create a new Delivery Item in my Discovery project.  I was able to do this just fine until yesterday.

My system administrator has checked that my permissions hasn't changed and they appear to be correct.

Any thoughts on how I can get back the ability to Create a new Delivery item?

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Walter Buggenhout
Community Champion
May 9, 2025

Hi @Anna Hanks and welcome to the Community!

Can you share more details on what you (don't) see and where in the product?

Just checked in my local demo instance. When I select an idea in JPD and navigate to the delivery tab, I click on the option Link a Jira work item:

Screenshot 2025-05-09 at 22.19.15.png

After doing so, a new panel pops up where I can either search for existing Jira issues or click the Create work item button to add a new delivery ticket:

Screenshot 2025-05-09 at 22.17.06.png

Hope this helps!

 

Anna Hanks
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 9, 2025

Hi Walter-

This does help!  Prior to yesterday, the Create work item was a button next to the Link button.  But now I see that it is nested under the Link a Jira work item.

I have what I need and I really appreciate your help with this!

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