Jira Product Discovery Licensing

[Kathryn Klarich]

Hello,

My company currently has the following licenses: Jira premium and Confluence premium for ~10 users each. We are also working on the free tier of Jira Product Discovery because we only need 3 creators. However, we would like to add other people from our company as contributors on Jira Product Discovery (maybe an additional ~30 users), and we are also looking to add Atlassian Guard to enable these contributors to be able to log in via Single Sign On.

According to what I have found online, contributors only need a free Atlassian account, but how does that work with Atlassian guard? Do the contributors only need an Atlassian Guard account to be able to log into Jira Product discovery through SSO, or will they need a Jira license as well since other people at our company also have Jira Premium? 

Thanks,

Kathryn

[Piyush Annadate _ACE Pune_ · Accepted solution]

Hello @Kathryn Klarich ,
Welcome to the Community !

For the Contributors in Jira Product Discovery: Contributors do not require a paid Jira Product Discovery license. They only need an Atlassian account (free) to log in and contribute (comment, rank ideas, etc.). You need to have the users to create idea via intake forms and also need to enable the contributors to add/create new ideas. 

Atlassian Guard (formerly Atlassian Access):Atlassian Guard allows SSO, enforced MFA, and advanced security for any user in your Atlassian organization. Even here, if user has a Atlassian account and not into billing anywhere as a free user, still Guard will license will be consumed. 

[Kathryn Klarich]

Hi Piyush, 

Thanks for the answer - I understand that the contributors don't require a paid Product Discovery license, but if I want the contributors to be able to log into the product discovery portal via SSO, will they only need the Atlassian guard license?

Kathryn

[Piyush Annadate _ACE Pune_]

If they do login to platform and submit, they are contributor and a logged in user, hence, Gurad will consume license; else keep them in non-billable policy. 

[Olha Yevdokymova_SaaSJet]

Hi @Kathryn Klarich 

You're absolutely right — contributors in Jira Product Discovery don’t need a paid license. As long as they have an Atlassian account and are included in your Atlassian Guard setup, they can log in via SSO and contribute for free (view, vote, comment, submit insights, etc.).

If you’re looking for a smoother way to collect ideas or feedback from more users (inside or outside your company) — especially without adding everyone to JPD — you might want to try using Smart Forms for Jira.

With Smart Forms, you can:

• Share a form with anyone — no Jira account needed

• Let people submit feature requests, suggestions, or feedback

• Automatically create Jira Product Discovery ideas from form submissions

• Map form fields directly to JPD fields like impact, priority, tags, etc.

It’s a really clean way to structure idea intake and scale it across the company, even if only a few users are JPD creators.

Let me know if you want a sample setup — happy to help!

[Kathryn Klarich]

Cool thanks for the tip!