API REST call for all requests

[Karl Sjökvist]

Hi everyone!

Is there a way to list ALL requests instead of all connected to a specific user?
https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-get

Kind regards

Karl S

[Evgenii · Accepted solution]

Hi, @Karl Sjökvist 

If you're Jira Administrator, or Service Desk team member, with permissions to access project, where you want to see Customer Requests of certain type - you can use standard JQL request, like:

project = project_name AND "Customer Request Type" = "Your_Needed_Request_Type_Name"

Documentation:

https://developer.atlassian.com/cloud/jira/service-desk/connect-cookbook/#search-for-an-issue-using-jql

[Karl Sjökvist]

@Evgenii Thank you,
Im using searchTerm "project = "Our Servicedesk" AND requestTypeId = 11" with the REST API, but it's still only giving me my own requests.
But i'm a administrator and service desk administrator.

[Evgenii]

@Karl Sjökvist can you clarify, please, if you're using standard search of issues in Jira, with this JQL (not through REST), do you see all required issues?

[Karl Sjökvist]

@Evgenii Now im getting "Field 'Customer Request Type' does not exist or you do not have permission to view it." (Im using Jira cloud)

[Evgenii]

Sorry, try to use 

"Request Type" = "Your Request Type Name"

[Karl Sjökvist]

@Evgenii that works brilliantly.

But how do I translate this into a API request?

[Evgenii]

https://yourdomain.atlassian.net/rest/api/latest/search?jql=project%20=%20test%20AND%20"Request%20Type"%20=%20"Request%20Name"

[Karl Sjökvist]

Big thank you @Evgenii It works!