Add more info in Customer email.

Rahesh Ramachandran February 8, 2021

Hi Guys,

 

Is there an option to add data fields to customer emails, currently it shows: 

"User shared this with your organization.

View the request and set notifications on to get further email alerts."

 

I would like to add data fields like "issue.description". 

Can any one help I am new this.

2 answers

0 votes
Rahesh Ramachandran February 8, 2021

Thanks I got it.

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 8, 2021

You have a few options of what you can add to your Customer notifications. Go to project settings > customer notifications. Find the notifications that you wish to change and click edit. You can click on the Variable drop down and insert various fields.

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