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Adding a link to JSM Cloud toolbar

Nick Dring
Contributor
May 11, 2022

I want to add a link at the top of the customer portal. As you can see in the screenshot below. Does anyone know if this is possible in any way?

 

link.jpg

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2022

@Nick Dring you would need to have the app refined to make the addition.  It is not currently available in the delivered application.

Nick Dring
Contributor
May 13, 2022

Hi Brant, yeah I have a Refined license already as we were using it on our self hosted JSM but when I migrated I decided not to use it as the standard Atlassian JSM UI is pretty decent. 

I don't want to change the URL now.

There is the Devinti Extension plugin that allows you do this on JSM Server and DC but it's not a feature on the cloud version, yet.

Thanks anyway,

Nick

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